REEPINS IS A FRENCH-GERMAN BRAND CREATING UNIQUE , RARE , AND HANDMADE PIECES IN VERY LIMITED EDITIONS.
2. WHY ARE REEPINS PARTS UNIQUE?
EACH CREATION IS MADE WITH AN ARTISANAL FINISH , WHICH MAKES EACH PIECE DIFFERENT , AUTHENTIC AND NOT AN IDENTICAL REPRODUCTION .
3. WHERE ARE THE PRODUCTS MANUFACTURED?
REEPINS designs its pieces between France and Germany , with a production that is mostly made in Germany .
SHIPPING AND DELIVERY
4. DO YOU SHIP ABROAD?
YES, WE SHIP WORLDWIDE , WITH A TRACKING NUMBER FOR EACH ORDER, AVAILABLE AT ANY TIME.
5. WHAT ARE THE DELIVERY COSTS?
FREE DELIVERY IN EUROPE FOR ALL ORDERS OVER €50 . BELOW THIS AMOUNT, OR OUTSIDE EUROPE, FEES ARE CALCULATED AUTOMATICALLY AT THE TIME OF PAYMENT.
6. WHAT ARE THE PREPARATION AND SHIPPING TIMES?
ORDERS ARE SHIPPED WITHIN 48 BUSINESS HOURS . DELIVERY TIMES ARE GENERALLY 3 TO 7 WORKING DAYS IN EUROPE.
7. HOW DO I TRACK MY ORDER?
ONCE SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER . YOU WILL BE ABLE TO TRACK THE DELIVERY ON THE DHL WEBSITE, OUR LOGISTICS PARTNER.
8. I HAVEN'T RECEIVED MY ORDER, WHAT SHOULD I DO?
IF MORE THAN 14 DAYS HAVE PASSED SINCE SHIPPING, CONTACT US AT INFO@REEPINS.FR WITH YOUR ORDER NUMBER. AN INVESTIGATION WILL BE OPENED WITHIN 48 HOURS TO LOCATE YOUR PACKAGE.
ORDERS AND PAYMENTS
9. HOW TO PLACE AN ORDER?
SELECT YOUR ITEMS, CLICK ADD TO CART , THEN CONFIRM BY FOLLOWING THE PAYMENT STEPS. A CONFIRMATION EMAIL WILL BE SENT TO YOU UPON VALIDATION.
10. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
WE ACCEPT VISA , MASTERCARD , PAYPAL , AND SHOP PAY . PAYMENTS BY CHEQUE OR BANK TRANSFER ARE NOT AVAILABLE.
11. IS THE PAYMENT SECURE?
YES. OUR SITE USES AN SSL ENCRYPTION SYSTEM GUARANTEEING DATA SECURITY. TRANSACTIONS ARE MANAGED BY SHOPIFY AND PAYPAL , TWO PLATFORMS RECOGNIZED FOR THEIR RELIABILITY .
RETURNS, EXCHANGES AND REFUNDS
12. I AM NOT SATISFIED. CAN I GET A REFUND?
YES. YOU HAVE 30 DAYS AFTER RECEIPT TO RETURN AN ITEM THAT DOES NOT SUIT YOU.
13. WHAT IS THE RETURN PROCEDURE?
CONTACT US AT INFO@REEPINS.FR TO RECEIVE YOUR RETURN NUMBER AND THE FORM.
RETURN THE ITEM IN ITS ORIGINAL CONDITION AND PACKAGING .
RETURN SHIPPING COSTS ARE YOUR RESPONSIBILITY .
AFTER VERIFICATION, A FULL REFUND IS MADE.
14. WHAT ARE THE CONDITIONS OF THE “SATISFACTION OR YOUR MONEY BACK” GUARANTEE?
– THE APPLICATION MUST BE MADE WITHIN 30 DAYS . – THE ITEM MUST BE UNWORN , UNWASHED AND IN ITS ORIGINAL CONDITION . – THE RETURN MUST HAVE BEEN VALIDATED BY OUR TEAM .
15. UNDER WHAT CASES CAN A REFUND BE REFUSED?
– IF THE ITEM HAS BEEN USED , WASHED , OR DAMAGED . – IF THE DELIVERY ADDRESS WAS INCORRECT AT THE TIME OF ORDERING. – IF THE RETURN PROCEDURE HAS NOT BEEN FOLLOWED .
16. I received a damaged or defective item. What should I do?
CONTACT US IMMEDIATELY AT INFO@REEPINS.FR , WITH A PHOTO AND A DESCRIPTION OF THE PROBLEM. WE WILL PROCEED WITH AN EXCHANGE , REPLACEMENT , OR REFUND DEPENDING ON THE SITUATION.
PRODUCT INFORMATION
17. ARE ALL REEPINS PIECES HANDMADE?
YES. A LARGE PART IS HANDMADE , MAKING EACH PIECE UNIQUE AND IMPOSSIBLE TO EXACTLY REPRODUCE .
18. WILL THE SAME ITEMS BE RESTOCKED?
VERY RARELY. COLLECTIONS ARE LIMITED AND PIECES ARE NOT EXACTLY REPRODUCED.
19. HOW TO MAINTAIN THE PARTS?
EACH PRODUCT COMES WITH A PERSONALIZED CARE INSTRUCTION GUIDE . IN GENERAL: – LEATHER/LIKE LEATHER: USE SPECIFIC PRODUCTS. – DENIM/COTTON: COLD WASH OR 30°C MAXIMUM .
Who are we ?
Founded in 2021 , REEPINS — formerly known as Relooke — is a Franco-German brand born from a simple idea: to give new life and style to existing clothes.
In its early days, under the name Relooke , the brand specialized in the personalization and redesign of classic pieces, giving them a new identity.
This "makeover" philosophy then evolved into a more creative approach, giving birth to REEPINS , a brand that embodies uniqueness, freedom and rarity.
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The REEPINS identity
REEPINS' DNA is based on uniqueness and rarity .
Each creation is conceived as a work of art in its own right, produced in a unique and very limited edition .
The goal is not to follow trends, but to allow each customer to stand out , to assert their personality and style through unique, expressive and exclusive clothing.
REEPINS is for those who refuse conformity: artists, free spirits, dreamers and style enthusiasts.
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The materials and the know-how
The brand distinguishes itself through its choice of materials — specializing in leather and imitation leather, but also offering pieces in denim and cotton.
With an authentic touch in its manufacturing , REEPINS incorporates a handmade finish , which gives each piece a raw and sincere character.
This handcrafted work makes each garment come alive and be different , like an extension of the personality of the person who wears it.
REEPINS first became known for its hand-reworked leather and imitation leather shoes , before extending its expertise to complete collections, where every detail tells a story.
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A raw and unapologetic style
REEPINS' aesthetic is defined by a rebellious, raw, and unconventional style, yet always elegant and thoughtful. Their creations bear the imprint of a strong identity , blending street art, art , and high-end design.
REEPINS is not just a clothing brand: it's an attitude , an energy , a positive vision.
It is the soul of a creator that breathes through his pieces, instilling a vibrant and sincere style in those who wear them.
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Between France and Germany
Based between France and Germany , REEPINS designs Made in Germany clothing, combining the precision of German design and French creativity.
This dual culture forges a unique signature: a balance between discipline and audacity , structure and freedom , minimalism and expression.
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REEPINS' vision
Today, REEPINS continues its development with the desire to remain true to its identity: Personalizing, creating rare, bold and authentic clothing , while continuing to explore the boundaries of contemporary style.
Each piece is designed to make the wearer feel unique , confident, and in harmony with their own style.
